Frequently asked questions
Where is RetroTechMart based out of?
We are a small online-only store based out of Dallas, Texas. We hope to one day open a physical location!
How do I sell to you?
Our selling process is as follows: Submit a inquiry (within the "Sell" page); We will contact you for any needed information; We will give you our offer; Once agreed upon, you will ship the items to us; We will pay you once items are received and inspected.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What is your return policy?
We do not accept returns, however, we do handle all transactions individually and ask that you reach out with any issues to see how we can help!
What is "AS-IS" on your website?
Items specifically labeled "AS-IS" can be for the following (specified) reasons:
- "AS-IS" typically means an item is in rough condition or needs work.
- "For Parts or Repair" means exactly what it means. We will try and list suspected issues with each given unit.
All listings with these marks will be specified as to why they are labeled the way they are.